jua365 is committed to protecting the personal data of every Filipino player on our platform. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you hold over your own data under Philippine law.
This Privacy Policy applies to all personal data collected and processed by jua365 in connection with your use of jua365.vip and all related services. By registering an account or using the jua365 platform, you acknowledge that you have read and understood this Privacy Policy. jua365 processes personal data in accordance with the Republic Act No. 10173 – Data Privacy Act of 2012 of the Philippines and its Implementing Rules and Regulations.
jua365 ("jua365," "we," "us," or "our") operates the online casino and sports betting platform accessible at jua365.vip. In the course of providing gaming services to Filipino players across the Philippines — from Metro Manila and Cebu to Davao, Iloilo, and beyond — jua365 collects, uses, stores, and in certain circumstances shares personal data relating to registered players and visitors to the platform.
jua365 takes the privacy of its players seriously. We collect only the personal data that is necessary for the purposes described in this Policy, we store it securely, and we do not sell it to third parties for marketing purposes. This Privacy Policy sets out in plain terms what we do with your data, why we do it, and what rights you have in relation to it.
The term "personal data" in this Policy means any information that identifies or can reasonably be used to identify you as a natural person — including your name, mobile number, email address, government ID details, IP address, and gaming transaction history.
jua365 collects the following categories of personal data from players:
jua365 collects personal data through the following means:
jua365 processes your personal data for the following purposes:
| Purpose | Data Categories Used |
|---|---|
| Account registration and identity verification | Identity & contact data, government ID data |
| Age verification (21+ requirement) | Date of birth, government ID data |
| Processing deposits and withdrawals | Financial data, identity data |
| Anti-money laundering (AML) compliance | Financial data, identity data, gaming data |
| Providing casino games and sports betting services | Gaming & behavioral data, technical data |
| Administering bonuses and promotions | Gaming data, identity data |
| Responsible gaming monitoring and tools | Gaming data, financial data, identity data |
| Customer support and dispute resolution | Identity data, gaming data, support interaction data |
| Platform security and fraud prevention | Technical data, identity data, financial data |
| Platform analytics and improvement | Technical & usage data (aggregated/anonymized where possible) |
| Marketing communications (with consent) | Identity data, contact data, gaming preference data |
| Regulatory reporting to PAGCOR or relevant Philippine authorities | Identity data, financial data, gaming data |
jua365 processes personal data under the following legal bases as recognized by the Republic Act No. 10173 – Data Privacy Act of 2012 of the Philippines:
jua365 does not sell your personal data to third parties. We share personal data only in the following circumstances and only to the extent necessary for the stated purpose:
Transaction data is shared with GCash, Maya, GrabPay, BPI, BDO, Metrobank, and other payment processors used on the jua365 platform, solely for the purpose of processing deposits and withdrawals. Each processor handles your data under its own privacy policy and applicable Philippine financial regulations.
Identity documents and personal data are shared with accredited KYC verification service providers for the purpose of identity verification and age confirmation. These providers process your data solely on jua365's instructions and under data processing agreements consistent with the Data Privacy Act of 2012.
Game session data — including player account identifiers and wager amounts — is shared with jua365's game software partners (such as Pragmatic Play, Evolution, NetEnt, and others) to the extent necessary to deliver game functionality, calculate results, and apply bonus mechanics. No identifiable personal details beyond a player reference ID are shared with game providers unless required for dispute resolution.
jua365 may be required by law to disclose personal data — including identity information, transaction records, and gaming history — to the Philippine Amusement and Gaming Corporation (PAGCOR), the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine regulatory authorities when required by valid legal process, court order, or regulatory mandate.
jua365 will disclose personal data to Philippine law enforcement agencies where required or permitted to do so under applicable law, including the investigation of suspected fraud, money laundering, identity theft, or other criminal activity involving the jua365 platform.
In the event of a merger, acquisition, or sale of all or a material part of jua365's business, personal data held by jua365 may be transferred to the relevant successor entity. jua365 will provide notice to affected players before personal data is transferred or becomes subject to a different privacy policy.
jua365 retains personal data only for as long as is necessary for the purposes for which it was collected, subject to any longer retention periods required by applicable Philippine law. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | Duration of account + 5 years after closure | AMLA and regulatory compliance |
| Transaction and financial data | 5 years from transaction date | AMLA and tax obligations |
| Gaming session data | 3 years from session date | Dispute resolution, RG monitoring |
| Customer support records | 3 years from resolution date | Dispute resolution, legal claims |
| Marketing consent records | Until consent is withdrawn + 1 year | Proof of consent |
| Technical / IP log data | 12 months | Security and fraud monitoring |
Upon expiry of the applicable retention period, jua365 will securely delete or anonymize your personal data in a manner that prevents reconstruction or re-identification.
jua365 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
Despite jua365's security measures, no data transmission over the internet or data storage system can be guaranteed to be completely secure. If you believe your jua365 account has been compromised, you should contact jua365 support immediately via live chat.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jua365 will notify the National Privacy Commission (NPC) as required under the Data Privacy Act of 2012 and will inform affected players without undue delay.
jua365 uses cookies and similar technologies on jua365.vip to enable platform functionality, maintain your session, analyze usage patterns, and — where you have consented — deliver relevant promotional content.
These cookies are strictly necessary for the jua365 platform to function. They include session cookies that maintain your logged-in state and security cookies that help protect your account from unauthorized access. Essential cookies cannot be disabled without breaking the platform.
jua365 uses analytics tools to understand how players interact with the platform — which game categories are most visited, where users navigate after login, and which pages are most commonly accessed from mobile devices on Philippine networks. Analytics data is aggregated and used solely to improve the jua365 experience. You may opt out of analytics cookies via the cookie preferences panel accessible from the jua365 platform footer.
With your explicit consent, jua365 may use cookies to deliver promotional content relevant to your game preferences — for example, surfacing a reload bonus on your preferred game category after login. Marketing cookies are only set if you have consented. You may withdraw consent and clear marketing cookies at any time from the cookie preferences panel.
Session cookies expire when you close your browser. Persistent cookies used by jua365 have a maximum lifespan of 12 months. Cookie identifiers are not shared with third-party advertising networks.
Under the Republic Act No. 10173 – Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in relation to the personal data jua365 holds about you:
You may request confirmation of whether jua365 holds personal data about you and obtain a copy of that data, together with information on how it is being used.
You may request correction of inaccurate or incomplete personal data held by jua365. Some data, such as your registered name and date of birth, may require supporting documentation before correction is applied.
You may request deletion of your personal data where jua365 no longer has a lawful basis to retain it. This right is subject to jua365's legal and regulatory retention obligations under Philippine law.
You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where your individual circumstances justify an override.
Where processing is based on your consent or contractual necessity, you may request your personal data in a structured, machine-readable format for transfer to another service provider.
Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
To exercise any of the above rights, please contact jua365's Data Protection Officer at [email protected] with the subject line "Data Subject Request." jua365 will respond to all valid requests within thirty (30) calendar days. Where a request is complex or voluminous, jua365 may extend this period by a further thirty (30) days, with notice provided to you before the extension takes effect.
You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe jua365 has processed your personal data in a manner inconsistent with the Data Privacy Act of 2012.
jua365 is strictly an adults-only platform. The minimum age to register and use jua365 is 21 years of age, consistent with Philippine gaming regulations applicable to casino-style gaming. jua365 does not knowingly collect personal data from individuals under the age of 21.
Age verification is conducted as part of the mandatory KYC process. Where jua365 becomes aware that personal data has been collected from an individual under the age of 21, jua365 will immediately close the relevant account, return any balance held (subject to anti-fraud review), and permanently delete all associated personal data as soon as legally permissible.
If you believe that a minor has registered with jua365, please contact jua365 support immediately at [email protected].
The personal data of jua365 players is primarily stored on servers located within or accessible from the Philippines. Where data is transferred to jua365's service providers or technology partners based in other countries — including gaming software providers, KYC verification services, and cloud infrastructure providers — jua365 ensures that appropriate safeguards are in place to protect your personal data.
Such safeguards may include: contractual clauses approved by the National Privacy Commission; transfers to countries recognized by the NPC as providing an adequate level of data protection; or binding corporate rules where applicable.
The jua365 platform integrates with third-party services — including GCash, Maya, and game software providers — whose own privacy policies govern their handling of your data. jua365 is not responsible for the privacy practices of third-party services. Players are encouraged to review the privacy policies of any third-party service they use in connection with jua365.
jua365 may update this Privacy Policy from time to time to reflect changes in applicable law, our data processing activities, or the services we offer. The "Last Updated" date at the top of this Policy reflects the date of the most recent revision.
Where changes are material — for example, where we introduce a new purpose for processing your personal data or a new category of data sharing — jua365 will notify registered players via the registered email address or a prominent in-platform notification at least fourteen (14) calendar days before the amended Policy takes effect. Continued use of the jua365 platform after the effective date of an amended Policy constitutes acceptance of the updated terms.
jua365 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and applicable Philippine data protection law. If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, you may contact the jua365 DPO using the following details:
Data Protection Officer — jua365
[email protected] (subject line: "Data Subject Request" or "DPO Query")
Live Chat: Available 24/7 via the jua365 platform
jua365 — Philippines
You also have the right to submit a complaint directly to the National Privacy Commission (NPC) of the Philippines if you are not satisfied with jua365's response to a data privacy concern.
Complying with Philippine law is the floor, not the ceiling. Here's what jua365 actively does to protect the privacy of every Filipino player on our platform.
Every data transmission between your device and jua365 — including login, deposits, and personal data updates — is protected by industry-standard 256-bit SSL encryption. The same level used by major Philippine banks.
jua365 does not sell your personal data to advertisers, data brokers, or any third party for commercial purposes. Your information is used exclusively to provide and improve the jua365 service.
All data processing at jua365 is conducted in accordance with Republic Act No. 10173 – the Data Privacy Act of 2012. jua365 is registered with the National Privacy Commission and maintains a designated Data Protection Officer.
jua365 retains personal data only as long as legally required or operationally necessary. Data is securely deleted or anonymized at the end of the applicable retention period — it is not kept indefinitely.
Access, correct, delete, or port your jua365 data by contacting our DPO. All valid data subject requests receive a response within 30 days. jua365 does not charge a fee to exercise your rights under the DPA.
Marketing emails and promotional notifications from jua365 include a clear unsubscribe option. You can also manage all communication preferences directly from your jua365 account settings at any time.
Over 500,000 Filipino players trust jua365 with their data and their gameplay. From Manila to Davao, jua365 handles every peso and every personal detail with the care it deserves. Live casino tables are running now — sign in and play with confidence.
21+ only. Please gamble responsibly. If gambling is affecting your life, seek help.